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Privacy Notice

 

At Simple Arts Planet (SAPLANET), we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that SAPLANET is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

 

[ Cookies ]

Our websites use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access our websites.  This includes information about pages viewed, products purchased and the customer journey around our websites.

 

[Google Analytics ]

When someone visits www.simpleartsplanet.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

[ License Registry for Digital Products]

We maintain a licence registry for the digital products that you have purchased from us. Each digital product is licenced for our intellectual property and copyright protection. We don't rent or trade personal data and email lists with other organisations and businesses.


[ Cloud Storage ]

We use a third-party provided, Dropbox, to store your licensed patterns for 6 months period whereby you may request for a reactivated download link should you misplaced your copy of the purchased pattern; thereafter the pattern is removed completely from the cloud and locally. Other than SAPLANET, only you have the privileged access to your download link. For more, please see Dropbox’s privacy notice. You can request to have your copy of pattern removed, however it means that you will have to purchase a new copy of licensed pattern at full price if you have misplaced the original copy within 6 months of purchase.

 

[ Mailing Lists ]

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to process the orders; to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied.


We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails. 

 

[ Site Security ]

Simple Arts Planet (SAPLANET) accepts payment using PayPal, and/or direct funds trasfer using internet banking or ATM; therefore we do not process buyers' sensitive bank details. PayPal is a leading global online solutions provider, providing secured online transactions. Bank transfer security is maintained by the individual banks that you hold accounts with.

 

[ Access to you Personal Information ]

You are entitled to view, amend, or delete the personal information that we hold. Either login to your account or email your request to us through our contact form.

 

 

More information available here:
+ terms of use
+ shipping & returns

 

 

Updated: 19 May 2018

 

 



Content

Download Link Reactivation

Crashed your computer and lost the patterns? Reactivate your pattern download link if your pattern is purchased within 6 months.



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